Privacy Policy

Last updated on: July 4, 2024

This Privacy Policy describes how we collect, use and disclose your personal information and the types of personal information that we may hold about you. It also explains how we protect your personal information, the choices you have regarding such use and disclosure and how you can access and correct your personal information.

We (collectively, “us,” “we” and “our”) are committed to protecting the privacy and security of your personal information. This Privacy Policy applies whenever you interact with us, including when you visit one of our websites on which this Privacy Policy is posted (the “Sites”), including algoup.io, ashhadahmad.com and ashhad.in.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy and Terms of Service. If you choose to withdraw your consent, please be aware that this may impact your ability to access certain features of the Sites. It's important to understand that the Terms of Service and Privacy Policy apply to all individuals, including visitors, registered users, and others who access or use the Sites

We reserve the right, at our discretion, to update this Privacy Policy at any time without prior individual notice. The date of the last revision will be indicated at the top of this policy. You are responsible for checking for any updates and reviewing this Privacy Policy periodically to stay informed about our privacy practices. If you disagree with any changes, please refrain from using the Sites.

What Information Do We Collect?

We collect personal information about you as you engage with us. The specific information we request depends on how you interact with our services. This information may include:

  1. Account information: When you create an account, we collect information such as your name, email address, and profile photo. Additional information may be collected when you link your account to third-party services like GitHub.

  2. Payment information: When you make a purchase, we may collect billing information, such as your billing country, payment mode, currency and payment method (Indian Card, International Card, UPI).

    Note: We do not collect sensitive payment information like full credit card numbers, debit card numbers. This information is collected by our payment processor (Razorpay) and never made available to us.

  3. Communication information: We may collect information you provide when you contact us for support, give feedback, participate in our events, or otherwise engage with us.

  4. Device information: We may collect information about your browser and device, including your IP address, browser type, operating system type, and log information.

  5. Analytics information: We may gather data regarding your interactions with our Sites using tracking snippets (e.g., Google Analytics, Plausible Analytics). These tools offer aggregate insights, including details about which pages were visited and the duration of visits. The information collected about your activities on our Sites includes pages viewed and access times.

  6. Preferences information: Using cookies or local storage, we track certain preferences, such as whether or not “Dark mode” is enabled or the font size you usually use on the Code Playground. This data can be erased by clearing the site data through your browser developer tools.

  7. Progress information: If you have an active online course, we track certain progress data linked to your account, including the lessons you have completed and code submissions.

We do not collect any Sensitive Personal Information, which includes passwords and any other information classified as sensitive under Section 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("Rules").

Why do we collect personal information?

We use your personal information for the following purposes:

  1. To provide services on sites and general business administration.
  2. To fulfill purchases.
  3. For general communication and customer support, to respond to support tickets and help troubleshoot problems.
  4. To improve our services and building new products, features and services.
  5. To protect you against any fraud or abuse.
  6. To maintain, improve and analyze our Sites and the products and services we offer.
  7. To communicate with you about existing and new services, products, and offers by email.
  8. To customize your experience on our Sites to your particular preferences or interests.

Who do we share your personal information with?

For the purposes set out above, we may disclose your personal information to:

  1. Our employees, instructors, teaching assistants, agents, and subsidiaries.
  2. Third-party service providers to process or handle personal information on our behalf like payment processing.
  3. Government agencies and law enforcement or regulatory authorities when required by law for security and legal compliance.
  4. In the event of a merger, acquisition sale or reorganization, or the potential thereof, we may disclose information about you to the extent the personal information is necessary to carry on the business or activity that was the object of the transaction. In the event of a completed transaction, notice will be given to affected users.

We do not and will never sell your personal information to others.

Where do we store your personal information?

We may transfer and store the personal information we collect about you in India, as well as outside of India (including but not limited to The United States and Germany), for the purposes outlined in this Privacy Policy, including for processing by our third-party service providers in connection with those purposes. Our third-party service providers may perform processing activities outside of India.

In certain circumstances, we and our third-party service providers may be required to disclose your personal information to courts, government authorities, law enforcement, or regulatory authorities in the country where your personal information is stored, in response to a valid demand or request in accordance with applicable laws.

We require all our third-party service providers to implement and maintain technical and organizational measures to protect your personal information in a manner consistent with our Privacy Policy.

How long do we store, use or disclose your personal information?

We will retain your personal information only for the duration necessary to achieve the identified purpose for which it was collected, or as stipulated by law. Upon the completion of this purpose or when we are no longer obligated to retain it, we will proceed to erase your personal information.

How do we protect your personal information?

We utilize reasonable technical, administrative, and physical safeguards and security measures to protect your personal information from unauthorized access, use, disclosure, copying, loss, misuse, alteration, modification, or destruction.

How can you access / update your personal information?

You can edit some saved personal information on the Profile page.

For any other information, please communicate with us using the methods listed at the bottom of this document. You have a right to ask us to review, correct and amend the information we collect about you at any point in time.

There may be limits on your right to access your information, for example, if the information is subject to legal privilege, contains confidential commercial information, relates to an investigation of a breach of an agreement or law, or contains information of other individuals that cannot be separated.

Electronic communications

When you signup or purchase a product, you agree to receive occasional promotional emails from us. At any time, you may opt out of receiving such messages by following the unsubscribe instructions in each email. Please note that even if you opt out of promotional emails, we will continue to send you important account-related information.

Withdrawal of consent

Registered users may decide, at any time, to terminate their account. To proceed, please contact us using the methods at the bottom of this document.

Please note that by closing your account, we will be unable to provide or to continue to provide our services to you.

Children privacy

Users must be at least 18 years of age or the legal age of majority in their jurisdiction to access or use our Sites.

We do not knowingly collect personal information directly from children. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us. If we discover that we have inadvertently collected personal information from children, we will take reasonable steps to locate and remove that information from our servers and records.

Changes to this policy

We may update our Privacy Policy from time to time. We ask that you periodically check the date and review this Privacy Policy for the latest information on our privacy practices. If we update our Privacy, we will post the most recent version on our Sites.

Contacting us

If you have any questions, concerns, or requests relating to our handling of your personal information, please direct them to the contact information listed below. We may need to ask you for personal information to verify your identity.

By email: [email protected]